Citizen Science 2019: Designing technology to maximize cultural diversity, uptake, and outcomes of citizen science

 

DSCN3339This blog post was written by Michelle Neil of ACSA with edits by me (yay! collaborative note taking!) (apologies for getting names wrong!) 

The session was structured in the following way: first, each person presented their issue, and then they answer questions that were presented by other panel members. The questions that we managed to get through are:1)  What changes have you made to your design in order to be more inclusive or reach out to people beyond your “usual suspects”?

2)  How can we promote stronger partnerships between HCI/UX design & citizen science in order to produce technology that encourages inclusion?

3)  How do we begin to engage communities in the design of technologies and technology-based learning experiences, particularly within diverse communities and with diverse participants?

The session was organised by Jessie Oliver (Queensland University of Technology)Jessie’s research in about engaging people with acoustic citizen science particularly birders.  what are the barriers and challenges about looking at acoustics?

A1 What do people want to do? Be inside or outside? Musicians may be the key for acoustic citizen science more then birders.  Showed birders spectrographs of the bird sounds and they are not interested – they want to see birds!

A2 get it recognised as something that is worth looking at. Then keep diversifying. Then ask more / different groups.

Jonathan Brier (University of Maryland) Looking at how we do the science of citizen science and bug people about security and privacy. working on national portals of citizen science. interested in what we do on larger systems and how they change.
A1 Site needs to be compliant so people of all abilities need to be working

Q2 ask.  Go to the uni students! Also, go to the lowest level of technology.

Muki Haklay (University College London) in the context here, focus on research with non-literate groups on data collection and analysis but highlighting how paper-based prototyping in the field (including a chicken that walks on the prototypes) can help in effective design. Namibia - Map Visualisation Session2_Moment2
A1 how do we include train-spotters in citizen science? why?  Plane spotters used to be mocked until a database was needed about illegal planes….. the moment you start thinking about not your regular community but those that are more detail-oriented then we have inbuilt citizen scientists.

Q2 how he started in HCI – got into the area without knowledge from undergraduate computer science studies, so only learned it during PhD (with the help of Angela Sasse at UCL), and therefore know that need to collaborate with mainstream HCI experts on different projects, or working with MSc students.

Jenny Preece (University of Maryland) interest in citizen science on biodiversity of data collection.  Book  – Interaction Design that will come out soon in 5th edition and include 5 citizen science case studies.
Citizen science and human-computer interaction are both interested in humans. cit sci wants people to participate while HCI wants to see how people interact.

A1.  Don’t ask people to give you their design ideas. They don’t know what they are or they are scared to do so. Need to ask it differently

A2.  After hurricane Katrina libraries were a huge sanctuary so most people went to libraries to give people a centre of focus with a community and talking to the outside world.

Tamara Clegg (University of Maryland) new to citizen science. try to help people scient-ize in their everyday lives through designing technology and make learning experiences. NatureNet project is trying to reach communities that are underrepresented to do projects that better sustain their communities by using technologies.

A1. Titles can alienate people. come and help us make our technology better works better. Make it practical and relevant and communicable.

A2 Used HCI undergraduates as part of their assignment to do usability studies on tech as part of their degree. Also created the standards in accessibility. Have more conversations.  Also, (questions from the audience about hurricane Katrina aftereffects) equity social justice as started to take shape in the community.
Grant Miller (University of Oxford – Zooniverse)  Helped build over 100 citizen science projects in citizen science. engaged over 2 million people so far. PenguinWatch. The barrier to entry couldn’t be lower. Remove the barrier or get it as low as humanly possible.  Provide pathways for deeper engagement and connect with researchers. use plain language increases engagement.

A1 volunteer translation app in zooniverse so anyone can do projects.  Don’t ever ask anyone to be a citizen scientist on your project! Keep the barrier to entry as low as possible.

A2 ask for people who do have broadband to help those who don’t. e.g. directing first responders to help those who are in trouble from the other side of the world.

FROM THE FLOOR

Andrew Robinson

A1 If people were recording pokemon go but actually doing biodiversity that would be huge! We went for gamers with questagame. we are taking them outdoors. its an example of a non-traditional citizen scientist.<

Maryan Misouri

A1 Ended up working with people who were blind. very challenging. took more time, differently set up.

A2 Petra (Barcelona).  Explore hackerspaces, makerspeaces etc.

A2  Take a more basic approach. 80 rural counties in NC where broadband is not even accessible. Primarily done via telephone line so can’t assume good data transfer. Most affected people don’t have broadband. how do you do citizen science when you don’t have broadband? or you’ve had a hurricane?

Muki answer:  there are persistent digital divides. In some low-income communities, they leave school at 16 years old and don’t touch a computer. Have to re-learn after 5 years how the technology works again due to advances in interface design so don’t assume that everyone knows how to use computers. Need to look at south-north innovations – e.g. Ushahidi Brck.  local-mesh networks. .

Jennifer shorts-valler (?)

no communication. Recently taken over a Citizen Science project. How do we make it the best it can be? HCI folks were not on the radar. How do we connect the researchers and the HCI together? (Jessie to connect)

Daniel Powell uni of Maryland

Undergrads want to make an app for everything. what else is out there? Who else do we go to? How do we find these partnerships?

Muki – consider an empathy project. force student to deposit smartphones and use a function phone for a week.  In my field, there is a problem that most people don’t know how to read maps but the people in GIS think that everyone can read them. Issues of empathy between communities and those that design tech for them. Latest technology gets you into the top conferences but you can innovate on the function form. Get the empathy in.

Jessie created workshops and paid to bring citizen scientists plus brought in HCI people to co-create and was very fruitful

Jenny suggested developing an INTERACTIONS article and something similar with citizen science journal

Mark Handrichaw uni Ottowa

timing of the relationships and partnerships. need to have everyone together at the start. so you don’t go down rabbit holes.

yourong veee uni Washington

we are the best people to understand the users not the web designers. a difference of the partnership.

JESSIE: partnership doesnt exlude money.

Grant: get ownership and buy-in so get them interested (designers etc) treat them in the same way as volunteers but pay them.

Julie Sheerd Natural history of Denmark

Asking people to do an experiment and ask them to fill into a database. most said too hard and filled in the hard copy sheet instead. what about all these places online.  need an advocator in each country.

Jessie: need someone paid to collate and enter data. Privacy issues. need to make a clearinghouse that we can all use.

Tammy: the challenge in entering information into computers is a common one. If you are with family it is always easier to do something on a paper rather than entering onto the phone.

Vinny vandee design laboratory of san Diego

know the best practices but not everyone does. need a basic tutorial which describes<

JONATHAN we could add these ideas and FAQ on the associations’ websiteGuidelines are only general. number rof different guidelines.  A question of people being able to find it. Needs to be customisable to the community.

Ortez  (?)

wants to create a game that is super connected but it is super expensive. Paris has BirdLab. Costs $50k Euros. I don’t know how to find the money. How do you find the money? (Talk to Andrew from Questagame or Zooniverse but depends on what type of engagement you want).  Do you want it to actually be a game? explore all possibilities.

Can use the principles from community engagement of going where people are – in physical space but also online. need to go to where people are. the example is #RimFire01 observation spot on the way to Yosemite . Check the hashtag #Rimfire01

Using twitter or facebook (Andrew) we have a tendency that our motivations are everyone else. What motivates citizen scientists? Financial? gamers? Repercussions of using twitter and facebook for citizen science. A lot of people aren’t aware of this”

Sydney

Flip the conversation. Citizen science work is getting kids outside. How do we include audiences who are disabled / too scared to go outside involved? how can we do it in a way that brings everyone in?

Brian Brown at Standford (TAMMY) – VR – count the healthy options in the community.

JOHNATHAN: Google hangouts used to engage others who can’t get there.

ALICE SHEPPARD:  Potential for soundscapes in citizen science. SoundScape, Project Soothe. Have you heard this bird?

HUSH City app.

MICHELLE _ sometimes HUSHCity app is used by parents who have kids who can’t handle loud noises. motivations.<

TAMMY’s QUESTION<

How do we engage?

MUKI starts from failure.  Coming into the area long after there were racial tensions. Somalis were not included and realised that at the end of the project. Needed to check the gov census first before you go into an area. Passive inclusiveness vs assertive inclusiveness.

GRANT; try to realise that your failing at it. Go and talk to diverse communities. Sitting with 6 blokes in Oxford asking the question means you haven’t started right.< VINNET PANDEY: Anytime I go into a formal meeting and pitch my project I went first into a kombuchaHUSH workshop. made friends. got into the community. JENNY:  be prepared to be very persistent and just keep trying. Ideally,  spend 1 to 2 years with a community so I know them really well before writing the grant proposal TAMMY:  Best one yet has been with my church. JESSIE:  buy-in is so important. started as a participant observer. So thrilled when I realised that they valued my work. FIND THE RIGHT PERSON IS TO GO IN AND WHO THEY HAVE TO SEE> DO THE RESEARCH!

FINANCIAL

Need to trick the organisation to get money? Include funds in your budget for community involvement / interns.

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European Citizen Science Association (ECSA) 2018 Conference – day 2: Beyond the deficit model, inclusiveness, libraries, and

The second and last day of the conference (day 1 is covered here) started early, with a keynote: “Science society continuum: From ‘deficit model’ to social demand on research – the reform of science in progress” Lionel Larqué, FR – [physicist and head the collaboration of education, civil society organisations, and science. Influenced partnerships between science and society on non-deficit model of science.] The organisation ALLISS was set in 2012 – to address Science & Society Continuum. There is a book on “sciences participatives” and it is in French and aimed at the local community. Speak from the French perspective, the founders of the institution that he runs – 1800 members (institutions) and 15-20 years of cooperation. Science-society concepts: seeing it as good answers for the wrong questions, at the background of the public policy – what we can and can’t do. Science/society came from institutions – a structural bias, it came from scientific and European institutions – the reason to start it. It starts with wrong and incomplete data, ideas from the 1970s and 1980s about mistrust of citizens in science. What is the reality of current public view on science is unknown, we don’t know if the questions were well written. The policy was based on scientific prejudice, and assumptions about public mistrust in science – but generally, from 1972 to today, in France 78%-85% people have trust in the knowledge from science (without linking to technology or how science run). There is no strong data that will show the strong mistrust and mix criticism with mistrust. The French science academy is full of non-rational scientists who feed the discourse of public mistrust. A lot of bad reasons for creating agnotological public debate – some scientists want to instrumentalise the public debate. by saying that there is a mistrust, then you can rely on deficit model and ignore the public and that is useful. It also seems obvious to claim that it is obvious, as all institutions face mistrust – politics, media, law and order, and therefore assume that science is also getting it. The pressure on scientists is getting higher and the scientific community is suffering from the pressure – political power, social actors, finance. Scientific institutions are the last trusted institutions and ask to answer all the questions, and the scientists feel pressured by these demands and they see that as a problem that they want people to leave them to their own actions. There is a vicious cycle of address the deficit model because. ALLISS put forward the idea that we need to ask the new question. We need to face institutional walls – they don’t want to accept that society at large is way more educated and therefore scientific institutions need to change. ALLISS tries to figure out the institutional challenge.

The French situation: high level of trust from the public towards science, but criticism towards the institutions. There is a large scale cooperation between civil society organisations and scientific organisations (CNRS, INRS…). The number is very high, but the institutions are not looking at it in their strategic plans – cooperation developed despite institutional policies. In 2001-2009, the World Social Forum, from 8500 workshops, only 70 talked about science and technology. For a lot of social actors, science is outside the frame and in 2007 launched the “science and democracy world forum” – can we share a common view about it? The workshops show that dialogue was not the issue, but what can we change the context – what can you do to change partnerships. Need to change something: policy, concept, etc. . A mass of initiatives won’t be enough to change policy. The barrier of science institutions is a big barrier and it hasn’t changed from the 1970s to today. The main tradition of science is a problem for citizen science – it is put in a box and put into a specific space so it won’t change the bigger institutions. Citizen science dynamics is one that allows us to change things: we need to understand where we came from – design of research and science policies – the key design was for making Europe stronger, rebuilt, and link science and industry. Now there are local actors, local groups, and the science-policy doesn’t have tools that allow that – a non-industrial research policy focused on society is needed. Scientific institutions we have a wider policy alliance. Are the people that work in museums, institutions. Things won’t change the way we want them – they don’t have a sequential process, e.g. feminism impact in scientific study and what helped: bicycle, war, and image in the mass media in the 1960s of women in the media. Changes are not rational, but even when the forces are strong we need both the cumulative experience and the politics. Open science initiative might help us, maybe close to the SDG initiatives and we can explore them through research. We observe that the sociology of citizen science is that a lot of citizen science is coming from institutions that propagate the deficit model and we need to play both with these institutions and the cost are very high. We need to be clear that we need a change, we understand what we can change and what can’t be changed. The Shock Doctrine is something that we need to be aware of it – think outside ourselves. ALLISS and ECSA need to be ready.

Workshop “Empowerment, inclusiveness & equity in community-based research and CS”

Claudia Göbel, Michael Jorganson , ECSA (DE). Notes on https://etherpad.wikimedia.org/p/ECSA2018-EIE and there are issues at Michael: CBR – civil society have issues that need to be addressed by authorities but this need to be documented, There is also need for the development of new knowledge or new proposals (e.g. urban agriculture). Empowerment – knowledge might empower – but not enough, there is also translations and alliances to make it effective. There are sometimes need to figure out new methods in the institution and in society. Working deliberately with empowerment. Claudia – looked at the Soleri 2016: empowerment – capacity to make a change. The terminology can be about equity and inclusiveness. It’s about who is participating, and it builds on conversations that evolve from the CSA conference but also ECSA conference in 2016, workshops in Living Knowledge conference, policy roundtables. From the living knowledge conference, there are different ideas about research, especially different epistemologies of science “distant vs engaged research. The idea of a working ground on empowerment and some activities that a group can do.

 

Barbara Kieselnger – ideas of citizen social science – building on participatory action research, data activism, action research – but we now combine it with other sources. Done a classification of citizen science projects. Different projects that engage citizens, for example, a project in Barcelona and using an existing of environmental activists and political and street actions. Want to understand ozone pollution. The Careables – it’s a project which involves people with physical limitation and maker communication, sharing the co-design openly.

Balint Balazs – pointing about the silence of citizen science in central Europe (same issues at the UCL workshop on Geographical Cit Sci). Making invisible project visibility. Thinking of citizen social science. Aspects of empowerment: autonomy, competence, belonging, impact, meaning, resilience – need to think how they work.

Thomas Hervé Mboa Nkoudou– question the notion of inclusiveness: e.g. a transgender friend that ask about having us as a bigger group to colour a project. Adding a symbolic inclusiveness. In order to put in evidence the power of community – a summit in Ghana on the AfricaOSH – a big conversation about making/ hacking/bio-hacking and to bring together as a community what is the open science mean to us.

Muki Haklay – I’ve focused on passive and assertive inclusiveness, the need for a more nuanced view of participation as we have societal benefits from highly educated people, and the problem of methodological individualism in the analysis of empowerment and inclusion. Call for also a realistic understanding of resources – the more inclusive you are, the more expensive the process of including them is – e.g. the need to morally justify the intelligent maps effort, where each engagement in very expensive.

Libby Hepburn covered the issue of the global initiative of citizen science, which is providing an opportunity for different organisations and programmes to collaborate and the potential of leveraging the SDG to address societal challenges, demonstrate the needs for citizen science applications and use.

The session’s discussion turned to different aspects of inclusiveness and the creation of an ECSA working group.

Speed Talks “Citizen Engagement”

Nina James, University of South Australia (AUS): Strangers, Stewards and Newcomers in CS identities of those that participate – looked at 9 contributory project, 900 participants, and 1400 non-participants. It is very diverse fields – motivated by different things, she found in conservation 49-69 female mostly (70%). Different from non-participants. highly educated, sense of connection to the environment. First identity is environmental stewards – connected to nature, strong awareness, also actively politically engage, and participate in more than one projects. Science enthusiasts – participate in other cit sci, interested in science, interested in technology and confident about it, and less politically active. Also included in a project that there are introverts and extroverts (a project in a museum and also online). The men are topic oriented, motivated in science and technology, and in the outback in the fireballs in the sky that includes 77% men. There are newcomers – motivated by the topic. Millenials are in small percentage. The strangers are haven’t participated in citizen science – less politically engaged, lower education, too many conflicting interests. People are participating in different projects. The participation of female (70%) is an issue – result of an online survey.

Cat Stylinski, University of Maryland Center for Environmental Science (US): Embedded Assessment of Skills in CS. Embedded assessment in citizen science – provides an introduction. Volunteers need to develop skills in citizen science to participate, and this is important to upheld scientific standards. Need to identify the skills, train support, then assess the skills and then a need to think how this work. Assessment includes formal tests, informal observations, and data validation. Embedded assessment is done as people involved in the project – so giving an activity and then developing a rubric to compare what people did. Embedded assessment try to streamline the process – data validation is usually focusing on science variable, and instead of looking at the volunteers and how they learn the approach. Figuring out a new way to integrate the assessment with project’s process.

Kate Lewthwaite, Woodland Trust (UK): Engaging older citizen scientists in the digital era. A painful case study of moving people to a new website – working on woods and working with many volunteers in Nature Calendar – many recorders are over 60 and even 80. Important contributors to phenology. They wanted to move the website to a new system because of the technological change – but some people used the website for 10 years. Consulted with the scientific users of the data on improvements – better location information, ask the number of visits, and improving data about participants. Used persona for the design process. Overall the participants struggle much more than expected. Registration through verification links in email and needed to assist in copy and paste, and need to use an alphanumeric password. They haven’t read the website and couldn’t understand why there was a need to add a security information. The manipulation of mapping (survey123 style of moving the map) was confusing. Don’t do change – there was once a decade to do a change and plan support, expect more staff resources to make it happen, and they needed the support. They talked with 20 interviews and the development team explore the issue with infrequent users, That why they thought that everything is ready. Continue to run a paper-based system. They’ve lost some of the people in the transition, and don’t have the ability to provide an app, yet – it’s planned.

Karsten Elmose Vad, The Natural History Museum of Denmark, University of Copenhagen (DK): What motivates families to do CS? evaluation of the Ant Hunt (mentioned in the previous post) – an experiment of food preferences of ants. Take several hours, capturing ant, and sending them. They focused on families with children 6-13, Denmark doesn’t have an after-school science. Put the researcher on video and she wrote back to participants. got 356 experiments, 260 users, 24 species and 6000 ants. The evaluation shows that for more people having scientists connected to the project it was the majority, and it was valuable for them to get a response from a scientist which coordinated the project – felts that it provide participation in something big and the opportunity to work with a scientist. Valuable cross-generation activity, open-ended experiment, the scientific method. They didn’t care about the competition.

Gaia Agnello, ECSA (DE): Motivations and perceived benefits predict citizen
scientists´ level of engagement. Used the volunteer function index (clary & snider 1998) the analytical framework for voluntarism. Looking how these factors influence the programme – looking through an online questionnaire. 174 responses – more motivated to nature issues. It is important to understand motivation in relation to engagement. The initial motivation is not driving the level of engagement.

Talks  – “Social Innovation”

Tiberius Ignat et al., Scientific Knowledge Services (DE): Working Together: CS and Research Libraries – presented with Paul Ayres of UCL libraries. The request to talk at the conference is about the role of libraries in support activities especially research library – these are areas of research libraries that are important. They have supported organisation, highly standardised, well connected in a network and work well. They build collections or resources, data and material. The manage the incoming and outgoing of scientific communication with researchers and world leaders of open science and advocates of it – pushing open access and are experienced advocates. They are also open to innovation and work through transformation for all their roles. Fun people, centrally located, and also have a culture of being politeness towards answers. They have 10 major skills: collaboration between libraries, they have communication skills, have a FAIR concept that is integrated into their practices, good in infrastructure and governing it. They have experience in maintaining and curating collections. They have experience in open access, connecting people. They have demonstrated advocacy as a network – open access and fees campaign for example. The confluences are areas of opportunities – skills development, support, collection, FAIR data, infrastructure, evaluation, communication – general skills but also in the recruitment of volunteers, marketing and in advocacy. In 2017 there was a set of presentation on the “Roles for libraries in the Open Science landscape” and done 12 presentations and in 2918 presenting on 2018 “Focus on Open Science”. There is a demand for citizen science in these events. Looking at the OSPP of the EU, citizen science is one of the 8 pillars of open science. There is a consistent line of supporting open science in 2016 in Amsterdam, then in the OSPP which just produced a recommendations on citizen science, and LERU advice paper on open science in May 2018. Library engagement in citizen science – an example from UCL East – UCL library thinking about a local oral history in the borough of Newham. The other example is the Transcribe Bentham is the crowdsourcing with 624 and it is very cost effective – an example of contribution through the special collection . Another example is the establishment of university press that is dedicated to Open Access . The answers – why do citizens collaborate? What is the motivation to volunteers? and so on. Libraries have a very important role and there is an open survey at knowledge.services/citizenscience

Susanne Hecker et al., Helmholtz Centre for Environmental Research
UFZ/German Centre for Integrative Biodiversity Research (iDiv) Halle-JenaLeipzig (DE): Innovation in and with CS. The journey about the ECSA 2016 and the development of the new open access book from the conferences –  bringing the experiences of the conference, bringing 120 researchers and what we can expect from the book – 29 chapters in 5 sections. Part 1 is about innovation in citizen science – setting the scene: it will include the description of the Ten Principles of citizen science, standards for citizen science, then the contribution on scientific impact, my chapter on participation in citizen science, then technology and infrastructure and evaluation. Part II, focus on questions on society – understanding the social theory, empowerment and scientific library, inclusiveness, support (technically and socially) and the integration with the higher education system. We have 40 case studies in the book, but in particular in China, Europe, Global mosquito alert, and water quality. The third part, focus on the science-policy interface, including policy formulation with an input from people at the EC and from Environmental Protection Agencies, also Responsible Research and Innovation. The next section is the innovation in technology and environmental monitoring (part IV) and it looks at technologies, light pollution, data protocol, and national monitoring programmes. The last part – section V – looking at science communication and education – making it education, addressing science capital through citizen science, children, school education, and stories that change the world. Key recommendation complete the book. The discussion included questions about the production of the book at open access and the need to promote it to policymakers and to wider audiences

Closing session

Claudia Appenzeller-Winterberger-  – citizen science is engagement of scientists and of the citizens, and you need to think why are we doing it? Is we summarise the dialogue, it is about the question of scientists and let the public ask questions. Thinking global and acting local. We will have to think about these new questions: a lot of it is testing and doing citizen science.