Map reading and navigation can be challenging – personally, finding my location on the map when touring a new place is not always easy. As a result, I thought for many years that having a device that could guide me ‘home’ would be really useful. Of course, away from home, ‘home’ may mean the hotel that I’m staying in. Today, it is possible to have such a device, as many smartphones are capable of finding their location and use services such as Google Maps.
A recent visit to Turin (Torino) made me rethink this view. The hotel I stayed in provided a typical tourist map (see example below) with a delightful depiction of the buildings in the centre of the city, clearly marked tourist attractions and, as always, some additional information on the back of the map.[ The map was produced by A&C e Turismo Torino ]
Touring the centre of a new place is a very enjoyable activity, and I realised that I didn’t want to get from the hotel to the centre in the most direct and efficient way. I really enjoy in looking in shops, public buildings, markets and other urban features along the way. Also, the fact that the map covered a large area at ‘high information density’ (the amount of information per square inch of interface area), because the printing is 6 to 10 times denser than a computer screen and arguably 60 times the area that is covered by the best smartphone screen, enabled me to see the ‘big picture’ and to notice more or less where I was heading. Instead of navigation by following a specific street, I was using the map to provide me with the general direction.
Nothing of the above is new, but, when I consider my experience and the enjoyment of touring a city and compare it to the current provision in navigation devices, I can see how much they are capable of spoiling the enjoyment of getting lost. Maybe the smart compass, as suggested by Max Egenhofer, can be useful for keeping the experience without destroying the really enjoyable aspects of it.
For a more general comment in the same vein, see Don Norman’s discussion in the recent ACM ‘Interactions’ journal for a more general complaint about devices and services which can destroy certain human enjoyments.