Continuing to reflect on Keen’s The Cult of the Amateur, I can’t fail to notice how Web 2.0 influences our daily lives – from the way we implement projects, to the role of experts and non-experts in the generation of knowledge. Some of the promises of Web 2.0 are problematic – especially the claim for ‘democratisation’.
Although Keen doesn’t discuss this point, Jakob Nielsen’s analysis of ‘Participation Inequality on the Web’ is pertinent here. As Nielsen notes, on Wikipedia 0.003% of users contribute two thirds of the content, with a further 0.2% contributing something and 99.8% who just use the information. Blogs are supposed to have a 95-5-0.1 (95% just read, 5% post infrequently, 0.1% post regularly). In Blogs, this posting inequality is enhanced by readership inequalities on the Web (power laws are influencing this domain, too – top blogs are read by far more people).
This aspect of access and influence means that the use of the word ‘democratisation’ is a misnomer to quite an extent. If anything, it is a weird laissez-faire democracy, where a few plutocrats rule. Not a democracy of the type that I’d like to live in.